Welcome to our Frequently Asked Questions page! Here, you’ll find detailed answers about our products, shipping, print options, digital licensing, and more. Whether you’re curious about our Acrylic Facemount prints or our money-back guarantee, this page is designed to address the most common queries and ensure your experience with Matthew Duke Photography is seamless.
Our open edition prints are designed to be affordable and accessible to all our customers. Each print is made on demand, ensuring the highest quality. All Acrylic Facemount Prints are digitally signed by Matthew Duke prior to production, and the watermark seen on website samples is removed for your final product.
We include free shipping within Australia for all prints. After you place your order, it goes directly into production. Delivery times typically range from 2–4 weeks for Acrylic Facemount prints. While we aim to deliver as quickly as possible, please note that some factors beyond our control may affect shipping once the order leaves the lab.
For international orders, please contact us with your delivery address and selected print for a shipping quote.
We will soon be introducing exclusive limited edition print collections. These special releases will be announced here, so be sure to check back regularly for updates.
Our Acrylic Facemount prints are designed to provide a high-quality, gallery-style presentation with exceptional clarity and colour vibrancy.
Digital licensing for Matthew Duke Photography’s images is available for those seeking to use them in commercial or personal projects. Whether you need an image for marketing, editorial use, or digital display, this option can be requested via the Contact Us page. We are happy to provide customised licensing options to meet your specific needs.
We are confident you’ll love your print, but we want you to feel secure in your purchase. If you are not completely satisfied with the quality of your ordered print, we offer a 30-day money-back guarantee. To qualify, prints must be returned in their original condition, with the buyer responsible for paying return shipping costs to Melbourne, Australia. Please ensure prints are securely packaged for safe return shipping.
Curious about the value of printed photographs? Check out our article on printing landscape photography to discover why printed artwork can elevate your favourite photographs.
